Delivering the goods

Track your parcel: http://www.parcelforce.com/portal/pw

We give you a range of home delivery options - so you can enjoy more choice
Standard Delivery
If you decide not to use our Next Day or Specified Day services, place your internet order before 10am and most items will be delivered within 48 hours* subject to stock and courier availability Next Day Delivery
Specified Day Delivery
We can now guarantee that most items will be delivered on the day of your choice within the next 5 working days from £9.95 for detail phone customer service on 01284 811853 For example, order on Monday and you can choose to receive delivery from Wednesday to the following Monday (excluding Saturday and Sunday). This service is subject to stock and courier availability.
Delivery to a different address
Unfortunately an item may go out of stock during the day, should this happen after you have submitted your order then you will be contacted, as soon as possible, by one of our Customer Service Advisers. If an item is not available, we may send a substitute of equal or greater value which you can return free of charge if it is unacceptable.
Delivery times for each item will be shown in your shopping basket. Items indicated as 'In Stock' will normally be delivered within 48 hours.*
PLEASE NOTE SOME ITEMS ARE 2 PART AND CAN NOT BE COMBINED
Delivery options Delivery times Cost Other
Next day (order before 1pm) 24 hours £9.99 Available Mon-Fri
Specified day Next 5 working days £12.99 Choose any day to suit you
Standard deliveryPer item 48 hours £6.99 n/a
BFPO £12.99 N/A
NON UK MAIN LAND PLEASE ENQUIRE FIRST FROM £12.99 N/A
FREE 48 hour delivery
Order before 10am on: For delivery on:
Monday Wednesday
Tuesday Thursday
Wednesday Friday
Please note that the 48 hour delivery service does not include weekend hours, so orders placed after Wednesday are as below:
Thursday Monday
Friday Tuesday
Saturday/Sunday Wednesday
If we are unable to deliver your goods within 30 days, and you have not been informed of this before you place your order, we will contact you to agree alternative arrangements. If however you wish to cancel your order, a full refund of any monies paid will be sent to you within 30 days.
delivery service, please call the orderline on 01284 811853 Special Delivery
Product Details Delivery Details Delivery Charge



Video/cassette recorders and video cameras Order before 1pm and your goods will be delivered within 48 hours £9.99
Large screen TVs/video combinations, DVD players, audio systems, OVER 15KG ITEMS Order before 1pm and your goods will be delivered within 48 hours £15*
*Where delivery charges apply these will be added to the total price
We can sometimes combine orders if the size and weight allow us to
On these occasions we will do and the postage will be refunded
You can enquire if you wish by e-mail logisticatoz@btconnect.com or
By phone on 01284 811853 .